Warranty and repairs
Our warranty policy is designed to ensure you are completely satisfied with your purchase. We offer a 12-month warranty on all our products, starting from the date of purchase. During this period, we cover any manufacturing defects and material faults. If your product becomes defective due to such a fault within this period, please contact our customer service to report the issue. Our team will then provide you with instructions on returning the defective product for repair or replacement.
It is important that the product is returned in its original condition and packaging, if possible, including all accessories and documentation. Once we have received and inspected the product, we will repair or replace it as appropriate and send it back to you as soon as possible, at no extra cost. Please note that damage caused by misuse, accidents, or normal wear and tear is not covered under the warranty. For any questions or further information about our warranty policy, our customer service team is always ready to assist you.
Questions
Please contact us here if you have any questions about our warranty and repairs policy.